1. Introduction
IDEAL Health Centre/IDEAL Rehab Lab values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services across our three branches located in Bangsar, Setiawangsa, and USJ Taipan.
2. Information We Collect
We may collect information about you in a variety of ways, including: Personal Information: Name, identity card, email address, phone number, address, and other contact details.
Health Information: Medical history and condition details, exercise programs, and any other relevant health-related information necessary for providing our services.
Payment Information: Credit card information and billing details for transactions.
Usage Data: Information about how you use our website and services.
3. How We Use Your Information
We may use the information we collect in various ways, including to:
Provide, operate, and maintain our services at our Bangsar, Setiawangsa, and sports physiotherapy branch.
Improve, personalize, and expand our services.
Process your transactions and send you related information.
Communicate with you, including for customer service and marketing purposes.
Promote and market our services, including medical exercise, physiotherapy, senior living care, cancer care programs, geriatrics rehabilitation, sports rehabilitation, strength and conditioning training, and more.
Comply with legal obligations and protect our rights.
4. Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may share your information in the
following circumstances:
5. With your consent or at your direction.
With service providers to assist us in providing our services.
For legal purposes, such as complying with a court order or responding to a legal request.
6. Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure.
7. Your Rights
You have the right to access, correct, or delete your personal information. You can request to view or update your information by contacting us at idealhub.ideal@gmail.com
8.Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at idealhub.ideal@gmail.com or through our customer service contact number; 03-42666929 (Setiawangsa)/ 03-22849299 (Bangsar)/ 03-80818846 (USJ Taipan).